iHerb is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are delivered directly from our US fulfilment centres, located in California, Illinois, and Pennsylvania, and internationally, in South Korea and Hong Kong.
Delivery/Shipping - Free delivery on orders over £35*
We provide free delivery on orders over £35 with Standard Delivery ‘Global Air’. Some carrier & product exclusions may apply. We also offer alternative carriers - DHL Express and FedEx.
* Standard Delivery - Global Air - £3.99 shipping for orders below £35
VAT & Customs Duties
All orders imported to the UK from overseas are subject to VAT which iHerb includes in our pricing. This is paid directly to HMRC.
iHerb intends to cover all VAT and duties for customer orders to the UK. Very occasionally customs fees may unintentionally be applied. If this happens please contact customer service.
Order limit/value caps may be in place for some couriers to support VAT and duties clearance.
Timing
We endeavour to deliver to you as fast as possible. Our products are air-freighted directly to you from our temperature controlled, GMP/IOSS certified warehouses in the USA. Timelines are estimated at checkout.
On occasion, some orders may be subject to longer transit times due to air freight delays, customs clearance, or any other unforeseen complications outside of iHerb's control.
Courier Information
Restrictions
At iHerb, we respect the rules and regulations of each government and do our best to block prohibited products from our site. However, the regulations can change frequently, and therefore we strongly recommend customers conduct due diligence to ensure the products that you are importing are permitted in your country. See also iHerb’s Terms of Use.
Contact Us
Click here to get connected with iHerb's customer service.
