iHerb is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are delivered directly from our US fulfilment centres located in California, Illinois, Pennsylvania, Kentucky and Texas, and internationally in South Korea, Hong Kong and Saudi Arabia.
Delivery/Shipping – Free delivery on orders over £35*
We provide free delivery on orders over £35 with Standard Delivery – Global Air. Some courier and product exclusions may apply. We also offer alternative couriers – DHL Express and FedEx.
* Standard Delivery – Global Air: £3.99 delivery for orders below £35
VAT & Customs Duties
All orders imported to the UK from overseas are subject to VAT which iHerb includes in our pricing. This is paid directly to HMRC.
iHerb intends to cover all VAT and duties for customer orders to the UK. On rare occasions, customs fees may be applied in error. If this happens please contact customer service.
Order limit/value caps may be in place for some couriers to support VAT and duties clearance.
Timing
We endeavour to deliver to you as quickly as possible. Our products are air-freighted directly to you from our temperature-controlled, GMP/IOSS certified warehouses in the USA. Estimated delivery times are shown at checkout.
On occasion, some orders may be subject to longer transit times due to air freight delays, customs clearance, or any other unforeseen complications outside of iHerb's control.
Courier Information
Restrictions
At iHerb, we respect the rules and regulations of each government and do our best to block prohibited products from our site. However, the regulations can change frequently and therefore we strongly recommend customers check that the products you are importing are permitted in your country. See also iHerb’s Terms of Use.
Contact Us
Click here to contact iHerb Customer Service.
